TEMPLATE. Have it reviewed before launch. In the EU, digital content delivered immediately requires the buyer's express consent to early delivery and acknowledgment that the withdrawal right is lost; the checkout must show that checkbox.
Refunds and Right of Withdrawal
Statutory right of withdrawal (EU consumers)
As a consumer in the EU you have the right to withdraw from a distance contract within 14 days without giving reasons. For digital content that is delivered immediately, this right expires once delivery has begun with your express consent and your acknowledgment that you lose the right of withdrawal. The checkout asks for that consent before payment.
To exercise the right of withdrawal, send a clear statement (for example by email) to success@theexecutivesystem.com.
Our voluntary 14-day guarantee
Independent of the statutory right above: if you run the protocol for 14 days and are not satisfied, email us within 14 days of purchase and you receive a full refund. You keep the material.
Model withdrawal form
To INVETHOS GmbH, Helferstorferstraße 5/Top 9, 1010 Wien, success@theexecutivesystem.com: I hereby give notice that I withdraw from my contract for the purchase of the following digital content: [product], ordered on [date]. Name, address, date, signature (only if on paper).